# [AUTHD_SOFT_ERR](https://apps.juniper.net/syslog-explorer/?msg=AUTHD_SOFT_ERR)

## SYSLOG Details
- **Message**: soft-err: <variable>pathname</variable>: <variable>line-number</variable>: <variable>function-name</variable>()
- **Help**: Software error was handled at the specified location
- **Description**: The generic authentication service process handled unexpected condition at the specified location in the source code.
- **Type**: SNO: Should Not Occur
- **Severity**: error
- **Cause**: An internal software failure occurred.
- **Action**: Contact your technical support representative.
- **Attributes**: pathname
line-number
function-name
- **Facility**: LOG_AUTH

## Found this message in the following releases:
- [Junos OS 24.2R1](https://apps.juniper.net/syslog-explorer/?msg=AUTHD_SOFT_ERR&sw=Junos%20OS&rel=24.2R1)
- [Junos OS 23.4R1](https://apps.juniper.net/syslog-explorer/?msg=AUTHD_SOFT_ERR&sw=Junos%20OS&rel=23.4R1)