# [HSM_NOT_ACCESSIBLE_ERROR](https://apps.juniper.net/syslog-explorer/?msg=HSM_NOT_ACCESSIBLE_ERROR)

## SYSLOG Details
- **Message**: Error: HSM service is not accessible
- **Help**: HSM service is not accessible
- **Description**: This message is displayed when HSM service is not accessible
- **Type**: SNO: Should Not Occur
- **Severity**: error
- **Cause**: -
- **Action**: Make sure fxp0 interface is operational, HSM ID is configured and re-issue the CLI command
- **Attributes**: -
- **Facility**: LOG_DAEMON

## Found this message in the following releases:
- [Junos OS 24.2R1](https://apps.juniper.net/syslog-explorer/?msg=HSM_NOT_ACCESSIBLE_ERROR&sw=Junos%20OS&rel=24.2R1)
- [Junos OS 23.4R1](https://apps.juniper.net/syslog-explorer/?msg=HSM_NOT_ACCESSIBLE_ERROR&sw=Junos%20OS&rel=23.4R1)