# [JDIAMETERD_SOFT_ERROR](https://apps.juniper.net/syslog-explorer/?msg=JDIAMETERD_SOFT_ERROR)

## SYSLOG Details
- **Message**: Internal error: <variable>pathname</variable> <variable>line-number</variable>
- **Help**: Software error was handled at the specified location
- **Description**: The Diameter process(jdiameterd) handled unexpected condition at the specified location in the source code.
- **Type**: SNO: Should Not Occur
- **Severity**: error
- **Cause**: An internal software failure occurred.
- **Action**: Contact your technical support representative.
- **Attributes**: pathname
line-number
- **Facility**: LOG_DAEMON

## Found this message in the following releases:
- [Junos OS 24.2R1](https://apps.juniper.net/syslog-explorer/?msg=JDIAMETERD_SOFT_ERROR&sw=Junos%20OS&rel=24.2R1)
- [Junos OS 23.4R1](https://apps.juniper.net/syslog-explorer/?msg=JDIAMETERD_SOFT_ERROR&sw=Junos%20OS&rel=23.4R1)