# [PPPD_IPPOOL_HANDLE_FAILURE](https://apps.juniper.net/syslog-explorer/?msg=PPPD_IPPOOL_HANDLE_FAILURE)

## SYSLOG Details
- **Message**: Unable to obtain IPPOOL handle for IPv4 addresses
- **Help**: pppd failed to obtain a handle from the IPPOOL library
- **Description**: The Point-to-Point Protocol process (pppd) failed to obtain a handle from the IPPOOL library.
- **Type**: SNO: Should Not Occur
- **Severity**: error
- **Cause**: An internal software failure occurred.
- **Action**: Contact your technical support representative.
- **Attributes**: -
- **Facility**: LOG_AUTH

## Found this message in the following releases:
- [Junos OS 24.2R1](https://apps.juniper.net/syslog-explorer/?msg=PPPD_IPPOOL_HANDLE_FAILURE&sw=Junos%20OS&rel=24.2R1)
- [Junos OS 23.4R1](https://apps.juniper.net/syslog-explorer/?msg=PPPD_IPPOOL_HANDLE_FAILURE&sw=Junos%20OS&rel=23.4R1)